Showing posts with label IPPB. Show all posts
Showing posts with label IPPB. Show all posts

Sunday, 3 January 2021

Persmin Year End Review 2020 - Ministry of Personnel, Public Grievances and Pensions - PIB News

Persmin Year End Review 2020 - Ministry of Personnel, Public Grievances and Pensions - PIB News

Persmin Year End Review 2020

Persmin Year End Review 2020 - Ministry of Personnel, Public Grievances and Pensions - PIB News
Persmin Year End Review 2020

Ministry of Personnel, Public Grievances & Pensions

Year End Review 2020- Ministry of Personnel, Public Grievances and Pensions

Cabinet approved creation of National Recruitment Agency (NRA), paving the way for a transformational reform in the recruitment process for central government jobs

Centre launched “Mission Karmayogi”- National Programme for Civil Services Capacity Building (NPCSCB)

Doorstep Service for submission of Digital Life Certificate through Postman launched

Revamped Scheme for PM’s Awards for Excellence in Public Administration 2020 launched

Interviews for jobs abolished in 23 States and 8 UTs in India so far

31 DEC 2020

Following are the initiatives of the Ministry of Personnel, Public Grievances and Pensions during the year 2020:

  1. Cabinet approved creation of National Recruitment Agency (NRA), paving the way for a transformational reform in the recruitment process for central government jobs

The Union Cabinet chaired by the Prime Minister, Shri Narendra Modi has given its approval in August, 2020 for creation of National Recruitment Agency (NRA), paving the way for a transformational reform in the recruitment process for central government jobs.

Recruitment Reform – a major boon for the youth

At present, candidates seeking government jobs have to appear for separate examinations conducted by multiple recruiting agencies for various posts, for which similar eligibility conditions have been prescribed. Candidates have to pay fee to multiple recruiting agencies and also have to travel long distances for appearing in various exams. These multiple recruitment examinations are a burden on the candidates, as also on the respective recruitment agencies, involving avoidable /repetitive expenditure, law and order/security related issues and venue related problems. On an average, 2.5 crore to 3 crore candidates appear in each of these examinations. A common eligibility Test would enable these candidates to appear once and apply to any or all of these recruitment agencies for the higher level of examination. This would indeed be a boon to all the candidates.

National Recruitment Agency (NRA)

A multi-agency body called the National Recruitment Agency (NRA) will conduct a Common Eligibility Test (CET) to screen/shortlist candidates for the Group B and C (non-technical) posts. NRA will have representatives of Ministry of Railways, Ministry of Finance/Department of Financial Services, the SSC, RRB & IBPS. It is envisioned that the NRA would be a specialist body bringing the state-of-the-art technology and best practices to the field of Central Government recruitment.

Access to Examination Centres

Examination Centres in every District of the country would greatly enhance access to the candidates located in far-flung areas. Special focus on creating examination infrastructure in the 117 Aspirational Districts would go a long way in affording access to candidates at a place nearer to where they reside. The benefits in terms of cost, effort, safety and much more would be immense. The proposal will not only ease access to rural candidates, it will also motivate the rural candidates residing in the far-flung areas to take the examination and thereby, enhance their representation in Central Government jobs. Taking job opportunities closer to the people is a radical step that would greatly enhance ease of living for the youth.

Major Relief to poor Candidates

Presently, the candidates have to appear in multiple examinations conducted by multiple agencies. Apart from the examination fees, candidates have to incur additional expenses for travel, boarding, lodging and other such. A single examination would reduce the financial burden on candidates to a large extent.

Women candidates to benefit greatly

Women candidates especially from rural areas face constraints in appearing in multiple examinations as they have to arrange for transportation and places to stay in places that are far away. They sometimes have to find suitable persons to accompany them to these Centres that are located far away. The location of test centres in every District would greatly benefit candidates from rural areas in general and women candidates in particular.

Bonanza for Candidates from Rural Areas

Given the financial and other constraints, the candidates from rural background have to make a choice as to which examination they want to appear in. Under the NRA, the candidates by appearing in one examination will get an opportunity to compete for many posts. NRA will conduct the first-level /Tier I Examination which is the stepping stone for many other selections.

CET Score to be valid for three years, no bar on attempts

The CET score of the candidate shall be valid for a period of three years from the date of declaration of the result. The best of the valid scores shall be deemed to be the current score of the candidate. There shall be no restriction on the number of attempts to be taken by a candidate to appear in the CET subject to the upper age limit. Relaxation in the upper age limit shall be given to candidates of SC/ST/OBC and other categories as per the extant policy of the Government. This would go a long way in mitigating the hardship of candidates who spend a considerable amount of time, money and effort preparing and giving these examinations every year.

Standardised Testing

NRA shall conduct a separate CET each for the three levels of graduate, higher secondary (12th pass) and the matriculate (10th pass) candidates for those non-technical posts to which recruitment is presently carried out by the Staff Selection Commission (SSC), the Railway Recruitment Boards (RRBs) and by the Institute of Banking Personnel Selection (IBPS). Based on the screening done at the CET score level, final selection for recruitment shall be made through separate specialised Tiers (II, III etc) of examination which shall be conducted by the respective recruitment agencies. The curriculum for this test would be common as would be the standard. This would greatly ease the burden of candidates who are at present required to prepare for each of the examinations separately as per different curriculum.

Scheduling Tests and choosing Centres

Candidates would have the facility of registering on a common portal and give a choice of Centres. Based on availability, they would be allotted Centres. The ultimate aim is to reach a stage wherein candidates can schedule their own tests at Centres of their choice.

OUTREACH ACTIVITIES BY NRA

Multiple languages

The CET would be available in a number of languages. This would greatly facilitate people from different parts of the country to take the exam and have an equal opportunity of being selected.

Scores – access to multiple recruitment agencies

Initially the scores would be used by the three major recruitment agencies. However, over a period of time it is expected that other recruitment agencies in the Central Government would adopt the same. Further, it would be open for other agencies in the public as well as private domain to adopt it if they so choose. Thus, in the long run, the CET score could be shared with other recruiting agencies in the Central Government, State Governments/Union Territories, Public Sector Undertaking and Private Sector. This would help such organizations in saving costs and time spent on recruitment.

Shortening the recruitment cycle

A single eligibility test would significantly reduce the recruitment cycle. Some Departments have indicated their intention to do away with any second level test and go ahead with recruitment on the basis of CET scores, Physical Tests and Medical examination. This would greatly reduce the cycle and benefit a large section of youth.

Financial Outlay

The Government has sanctioned a sum of Rs. 1517.57 crore for the National Recruitment Agency (NRA). The expenditure will be undertaken over a period of three years. Apart from setting up the NRA, costs will be incurred for setting up examination infrastructure in the 117 Aspirational Districts.

  1. Cabinet approved “Mission Karmayogi”- National Programme for Civil Services Capacity Building (NPCSCB)

The Union Cabinet chaired by the Prime Minister, Shri Narendra Modi has approved launching of a National Programme for Civil Services Capacity Building (NPCSCB) with the following institutional framework in September, 2020: –

  • Prime Minister’s Public Human Resources (HR) Council,
  • Capacity Building Commission.
  • Special Purpose Vehicle for owning and operating the digital assets
  • and the technological platform for online training,
  • Coordination Unit headed by the Cabinet Secretary.

Salient Features

NPCSCB has been carefully designed to lay the foundations for capacity building for Civil Servants so that they remain entrenched in Indian Culture and sensibilities and remain connected, with their roots, while they learn from the best institutions and practices across the world. The Programme will be delivered by setting up an Integrated Government Online Training- iGOT Karmayogi Platform. The core guiding principles of the Programme will be:

Supporting Transition from ‘Rules based’ to ‘Roles based* HR Management.Aligning work allocation of civil servants by matching their competencies tothe requirements of the post.

  • To emphasize on ‘on-site learning’ to complement the ‘off-site’ learning,
  • To create an ecosystem of shared training infrastructure including that of learning materials, institutions and personnel,
  • To calibrate all Civil Service positions to a Framework of Roles, Activities and Competencies (FRACs) approach and to create and deliver learning content relevant to the identified FRACs in every Government entity,
  • To make available to all civil servants, an opportunity to continuously build and strengthen their Behavioral, Functional and Domain Competencies in their self-driven and mandated learning paths.
  • To enable all the Central Ministries and Departments and their Organizations to directly invest their resources towards co-creation and sharing the collaborative and common ecosystem of learning through an annual financial subscription for every employee,
  • To encourage and partner with the best-in-class learning content creators including public training institutions, universities, start-tips and individual experts,
  • To undertake data analytics in respect of data emit provided by iGOT- Karmayogi pertaining to various aspects of capacity building, content creation, user feedback and mapping of competencies and identify areas for policy reforms.

Objectives

It is also proposed to set up a Capacity Building Commission, with a view to ensure a uniform approach in managing and regulating the capacity building ecosystem on collaborative and co-sharing basis.

The role of Commission will be as under-

  • To assist the PM Public Human Resources Council in approving the Annual Capacity Building Plans.
  • To exercise functional supervision over all Central Training Institutions dealing with civil services capacity building.
  • To create shared learning resources, including internal and external faculty and resource centers.
  • To coordinate and supervise the implementation of the Capacity Building Plans with the stakeholder Departments.
  • To make recommendations on standardization of training and capacity building, pedagogy and methodology
  • To set norms for common mid-career training programs across all civil services.
  • To suggest policy interventions required in the areas of HR Management and Capacity Building to the Government.

iGOT- Karmayogi platform brings the scale and state-of-the-art infrastructure to augment the capacities of over two crore officials in India. The platform is expected to evolve into a vibrant and world-class market place for content where carefully curated and vetted digital e-learning material will be made available. Besides capacity building, service matters like confirmation after probation period, deployment, work assignment and notification of vacancies etc. would eventually be integrated with the proposed competency framework.

Mission Karmayogi aims to prepare the Indian Civil Servant for the future by making him more creative, constructive, imaginative, innovative, proactive, professional, progressive, energetic, enabling, transparent and technology-enabled. Empowered with specific role-competencies, the civil servant will be able to ensure efficient service delivery of the highest quality standards.

Financial implications

To cover around 46 lakh Central employees, a sum of Rs.510.86 crore will be spent over a period of 5 years from 2020-21 to 2024-25. The expenditure is partly funded by multilateral assistance to the tune of USD 50 million. A wholly owned Special Purpose Vehicle (SPV) for NPCSCB will be set up under Section 8 of the Companies Act, 2013. The SPV will be a “not-for-profit” company and will own and manage iGOT- Karmayogi platform. The SPV will create and operationalize the content, market place and manage key business services of iGOT- Karmayogi platform, relating to content validation, independent proctored assessments and telemetry data availability. The SPV will own all Intellectual Property Rights on behalf of the Government of India. An appropriate monitoring and evaluation framework will also be put in place for performance evaluation of all users of the iGOT– Karmayogi platform so as to generate a dashboard view of Key Performance Indicators.

Background

Capacity of Civil Services plays a vital role in rendering a wide variety of services, implementing welfare programs and performing core governance functions. A transformational change in Civil Service Capacity is proposed to be affected by organically linking the transformation of work culture, strengthening public institutions and adopting modern technology to build civil service capacity with the overall aim of ensuring efficient delivery of services to citizens.

A Public Human Resources Council comprising of select Union Ministers, Chief Ministers, eminent public HR practitioners, thinkers, global thought leaders and Public Service functionaries under the Chairmanship of Hon’ble Prime Minister will serve as the apex body for providing strategic direction to the task of Civil Services Reform and capacity building.

  1. Doorstep Service for submission of Digital Life Certificate through Postman launched
    Huge relief for pensioners to submit Life certificate while staying at home.

Doorstep Collection of Life Certificate from the Pensioners by Banks – DOP&PW Circular

India Post Payments Bank, IPPB of Department of Posts & Meity have successfully launched the initiative of the Department of Pension & Pensioners’ Welfare: “Doorstep Service for submission of Digital Life Certificate through Postman” in November, 2020. The facility to submit life certificate online through Jeevan Pramaan Portal was launched by the Hon’ble Prime Minister in November, 2014 with the objective to provide a convenient and transparent facility to pensioners for submission of Life Certificate.

Ever since, DoPPW, under the able guidance of Dr. Jitendra Singh, Minister of State, Ministry of Personnel, PG & Pensions, has been leveraging technology year after year, to make the system seamless and more and more convenient for the elderly Pensioners.

In order to make this facility available across the country, DoPPW roped in the India Post Payments Bank (IPPB) and utilise its huge network of Postmen and Gramin Dak Sevaks in providing doorstep facility to pensioners for submission of life certificate digitally.

IPPB has customized its Bank software and dovetailed the same with Jeevan Pramaan software of Ministry of Electronics & Information Technology (MeitY) and UIDAI, to provide DLC services at the doorstep of Pensioners. This facility shall be in addition to other facilities such as withdrawal of money from bank account etc. while sitting at home. IPPB is utilising its national network of more than 1,36,000 access points in Post Offices and more than 1,89,000 Postmen & Gramin Dak Sevaks with smart phones and biometric devices to provide Doorstep Banking Services. As a result a huge number of pensioners across the country shall be able to avail doorstep service through Postmen/ Gramin Dak Sevak, without visiting to bank branch or standing in a queue outside the bank branches.

In order to avail “doorstep service for submission of DLC” through IPPB, pensioners can get detailed information on ippbonline.com. It is a chargeable service and will be available to all Central Government Pensioners across the country irrespective of the fact their pension accounts are in different bank. The process to avail “doorstep service of DLC” through IPPB can be viewed @ Youtube(Pension DOPPW) and facebook of D/o Pension & Pensioners Welfare . In view of current pandemic, it is a huge relief for pensioners to submit Life certificate while staying at home.

  1. Union Minister Dr. Jitendra Singh launched the revamped Scheme for PM’s Awards for Excellence in Public Administration 2020 and web portal www.pmawards.gov.in

In July, 2020, the Union Minister of State (Independent Charge) Development of North Eastern Region (DoNER), MoS PMO, Personnel, Public Grievances, Pensions, Atomic Energy and Space, Dr Jitendra Singh launched the revamped PM’s Awards for Excellence in Public Administration and the web portal www.pmawards.gov.in. Addressing the Central Ministries and State/ UT Governments on this occasion, Dr. Jitendra Singh said that the Scheme has been revamped in tune with Prime Minister Shri Narendra Modi’s governance model of citizen participation. He said that the Mantra of “Maximum Governance, Minimum Government” is incomplete without citizen participation and citizen centricity and added that transparency and accountability are its twin hallmark.

The Scheme Prime Minister’s Awards for Excellence in Public Administration 2020, has been revamped to recognize the performance of the District Collectors towards outcome indicators, economic development, peoples’ participation and redressal of public grievances. Nominations have been called in four major categories – District Performance Indicators Programme, Innovation General Category, Aspirational Districts Program and Namami Gange Program. Under the District Performance Indicators Programme, District Collectors would be evaluated on their contribution to Inclusive Development through credit flow to priority sector, Promoting peoples movements – Jan Bhagidari through effective implementation of priority sector schemes of SBM (Gramin) and SBM (Urban) programs, Improving service delivery and redressal of Public Grievances. The Innovations category of the Scheme has been broad-based to provide separate award categories for innovations at National, State and District level. The period of consideration for the awards is 1st April 2018 to 31st March 2020. In all 15 Awards would be conferred under the Scheme in 2020.

  1. Interviews for jobs abolished in 23 States and 8 UTs in India so far

Interview for jobs has been abolished in 23 States and 8 Union Territories of India. This is a follow up to the abolition of interview for Group-B (Non- Gazetted) and Group – C posts in the Central Government ever since 2016.

It was on the 15th of August 2015, while speaking from the rampart of Red Fort on the occasion of Independence Day, Prime Minister Narendra Modi had suggested abolition of interview and making the job selection totally on the basis of written test because whenever an interview call was received by a candidate, his entire family would get disturbed with apprehension and anxiety. On a quick follow up to the Prime Minister’s advice, the DoPT undertook an expeditious exercise and within three months completed the entire process to announce abolition of interview for recruitment in Central Government with effect from 1st January, 2016.

  1. Three new Information Commissioners administered oath of office in November

The Chief Information Commissioner Shri Y.K. Sinha administered the oath of office to Information Commissioners Shri Heeralal Samariya, Ms. Saroj Punhani and Shri Uday Mahurkar at a swearing-in ceremony organized in Central Information Commission in November this year. With their induction, the total number of Information Commissioners including the Chief Information Commissioner has risen to 8 in the Central Information Commission.

Shri Heeralal Samariya, a former IAS officer, was Secretary, Ministry of Labour & Employment in Government of India before retirement. He holds a Bachelor’s degree in Civil Engineering. His area of expertise includes Administration and Governance.

Ms. Saroj Punhani, an IA&AS officer, before joining as Information Commissioner in the Central Information Commission, was holding the post of Deputy Comptroller & Auditor General (HR & Training) in Government of India. She holds a Bachelor’s degree in Humanities. Her area of expertise includes Administration and Governance.

Shri Uday Mahurkar, a veteran journalist, before joining as Information Commissioner in the Central Information Commission, was functioning as Senior Deputy Editor with a leading media house. He graduated from Maharaja Sayajirao University in Indian History, Culture and Archaeology. His area of expertise includes his vast experience in media.

PIB

DoP 2020 - YEAR END REVIEW 2020 DEPARTMENT OF POSTS

DoP 2020 -  YEAR END REVIEW 2020 DEPARTMENT OF POSTS

Ministry of Communications

YEAR END REVIEW 2020, DoP - DEPARTMENT OF POSTS
YEAR END REVIEW 2020 DEPARTMENT OF POSTS

New version of DARPAN-PLI App deployed in Core Integration System (CIS) with facility of processing various financial and non-financial requests of PLI/RPLI insurants at 127115 Branch Post Offices

17,092 villages brought under the coverage of Bima Gram Yojana (BGY) From January, 2020 to November, 2020

Over 7 lakh Passport applications and more than 99 lakh requests for Aadhar enrollments / updations processed from January, 2020 to November, 2020

India Post tied-ups with Indian Drug Manufacturers Association, Director General of Health Services and a number of private firms and online pharmaceutical companies for delivery of medicines from their facilities to hospitals and beneficiaries during COVID-19

31 crore financial transactions enabled through Post Office and IPPB accounts during COVID 19 period

India Post won India Today Healthgiri Award for providing the best logistic services during COVID 19

Posted On: 29 DEC 2020

YEAR END REVIEW 2020 DEPARTMENT OF POSTS

For more than 150 years, the Department of Posts (DoP) has been the backbone of the country’s communication and has played a crucial role in the country’s social economic development. It touches the lives of Indian citizens in many ways: delivering mails, accepting deposits under Small Savings Schemes, providing life insurance cover under Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) and providing retail services like bill collection, sale of forms, etc. The DoP also acts as an agent for Government of India in discharging other services for citizens such as Mahatma Gandhi National Rural Employment Guarantee Scheme (MGNREGS) wage disbursement and old age pension payments. In the year 2020, the Department strengthened its supply chain through capacity upgradation and expanding Road Transport Network. It played important role in countering impact of COVID-19 pandemic by enabling doorstep delivery of financial services and medicines etc. The Year End Review for Department of Posts highlights the achievements, and progress on various initiatives of department in the year 2020.

Supply Chain and e-Commerce: Mail, Express Services and Parcel:

  • Capacity upgradation: Parcel handling capacity has increased from 6.0 crore per annum to 7.5 crore per annum.
  • Road Transport Network: National level dedicated Road Transport Network rolled out on 56 routes touching 80 cities. Approx. 15000 bags containing 75 tonnes of parcels are being carried daily through the setup network.
  • Improvement in Pan – India Average Transit Time for Speed Post: Average Transit time of Speed Post reduced from 105 hrs. in July,2019 to 81 hrs. in Feb,2020.
  • Real-Time updation of Delivery: Postman Mobile App implemented in 1.47 Lakh POs including 98,454 post offices in rural areas. Real time delivery status of 14 crore Speed Post and Registered articles done through the Postman Mobile App.
  • E-Commerce exports: ‘DakGharNiryat Kendra’ are being established at around 800 Post Offices covering all District headquarters to promote exports of MSMEs.
  • International Tracked Packet Service extended to 3 more countries Mongolia, Bhutan and Sri Lanka taking the total from 12 to 15 countries.

Banking Services and Financial Inclusion:

  • Digital Financial empowerment of the public at large: DOP serves more than 50 crore POSB customers through 1.56 lakh post offices across length & breadth of the country and have an outstanding balance of Rs. 10,81,293 crore under Post Office Savings Bank (POSB) Schemes. The Post Office CBS system is the largest network in the world with 23,483 Post Offices already on this network. Further 1,29,151 Branch Post Offices have been also enabled to access the network on real time basis. The CBS has enabled the DOP in providing 24×7 services through ATMs, Internet & Mobile Banking.
  • Financial Empowerment of Rural Populace: All the 9 Small Savings Schemes of MoF are available in 1.56 lakh Post Offices. 5 Schemes, namely, Monthly Income Scheme, Senior Citizens Savings Scheme, Public Provident Fund, National Savings Certificate & KisanVikas Patra have been introduced in BOs through SB Order 27/2020 dated 23.07.2020. People living in rural India will not be required to come to town & cities to do any Post Office Savings Bank (POSB) transaction. The same will be available at their doorstep through local Branch Post Offices.
  • Economic Empowerment of Girl Child: Sukanya Samriddhi Account (SSA) scheme is also known as girl child prosperity scheme and was launched by Prime Minister Shri Narendra Modi Ji on 22nd January, 2015 in Panipat, Haryana. SSA scheme ensures a bright future for girl children. This scheme has facilitated them in proper education, marriage expenses and securing their future. The Sukanya Samriddhi Account can be opened in any post office. A total of 1.83 Crore Sukanya Samriddhi Accounts have been opened with deposits amounting to Rs. 58,822.62 Crore, by the Department of Posts, till November, 2020 since introduction of the scheme.
  • Insurance and Pension coverage of masses at reasonable rates: The PM Jan Suraksha Schemes, namely, Pradhan Mantri Suraksha Bima Yojana (PMSBY), Pradhan Mantri Jeewan Jyoti Bima Yojana (PMJJBY) & Atal Pension Yojana (APY) were launched by Hon’ble Prime Minister in May, 2015. The DOP has been playing an active role under these Government of India flagship schemes and had made 3.2 Lakh Atal Pension Yojana (APY), 5.9 Lakh Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and 1.17 crore Pradhan Mantri Suraksha Bima Yojana (PMSBY) enrolments so far.
  • Simplified processing of deceased claim cases to expedite deceased claim settlement process and help claimants to get the claim amount expeditiously.
  • Post Bank of India: More than 1.36 Lakhs Access Points enables for India Post Payments Bank (IPPB) transactions thus creating largest single bank network across the country. More than 2.90 Lakhs Gramin Dak Sewaks (GDS) and Postmen enables to act as Doorstep Banking Service Providers taking Banking services to the doorstep. More than 3.61 crore people benefitted from Aadhar enabled Payment System (AePS) transactions involving an amount of Rs.7,667 crore, majority of them during COVID-19 lockdown.
  • Direct Benefit Transfer (DBT): More than 3.99 crores transactions were performed involving an amount of Rs. 4,040 crore for a period from January, 2020 to November, 2020. Disbursed benefits of more than 275 schemes of different Ministries to beneficiaries including those in remote and rural areas.
  • Digital Inclusion: 1,29,159 Branch Post offices are using SIM based handheld POS devices. 40 crore digital transactions have been facilitated through promotion of Remotely Managed Franking Machines for a period from January, 2020 to November, 2020.

Postal Life Insurance (PLI)/ Rural Postal Life Insurance (RPLI) :

  • Bonus of PLI for the financial years 2016-17, 2017-18, 2018-19, 2019-20 and 2020-21 have been declared in the month of March, 2020. Similarly, Bonus of RPLI for the financial years 2016-17, 2017-18, 2018-19, 2019-20 and 2020-21 have been declared in the month of April, 2020.
  • A total of 26,54,652 transactions were done in respect of PLI/ RPLI amounting to Rs. 5,15,14,03,966/- in the month of April, 2020, inspite of nation-wide lockdown and extension of premium payment period to June, 2020.
  • Since, April, 2020, there has been 48% increase in monthly PLI/RPLI online transactions.
  • Inspite of lockdown and severe restrictions on transportation and staff attendance in offices, more than 90% of Central Processing Centres (CPCs) across the country were functional, more than 70,000 new proposals were processed and more than 40,000 claims were sanctioned in the month of April, 2020.
  • Wirecard, the then existing payment gateway has been replaced by PayU for online premia payment, offering multiple channel of payment by customers, namely Debit Card, Credit Card, Net Banking, Wallets and UPI.
  • To simplify the process of acceptance of new proposals and facilitate settlement of claims within citizen charter’ norms, approver limits for acceptance of new proposals and settlements of claims have been revised and has been decentralized to Head Post Office/ GPO/ Divisional Level (except for early death claims involving inquiry, for which approving authority is Director). Accordingly, Rules 55, 55(1), 55(2), 58(1) and 59(2) of PLI (Postal Life Insurance) Rules, 2011 were amended.
  • The process of settlement of Death Claim, Maturity Claim and handing of Loan requests in PLI/ RPLI has been simplified by prescribing Comprehensive Standard Operating Procedure (SoP) for each.
  • To facilitate faster processing of death claim cases, Rule 39 of PLI (Postal Life Insurance) Rules, 2011 has been amended keeping in line with the existing Industry practice.
  • A new version of DARPAN-PLI App has been deployed in Core Integration System (CIS) with facility of processing various financial and non-financial requests of PLI/RPLI insurants at level of 127115 Branch Post Offices including those in remote and rural areas.
  • Department has brought in more transparency in communication with customer by adding more SMSs relating to policy servicing.
  • Department has removed 2 revival restrictions during the policy contract. Along with this, provision for revival of policy in instalments has been provisioned in the PLI system.
  • Business Performance of PLI and RPLI: As on 30-11-2020, there were a total of 96.79 lakh active PLI and RPLI policies with an aggregate sum assured of Rs. 2.05 lakh crores.
  • Investment Functions of PLI / RPLI Fund: The total corpus of PLI / RPLI fund has reached Rs 1.13 lakh crore by 30-11-2020.
  • Bima Gram Yojana: From January, 2020 to November, 2020, 17,092 villages brought under the coverage of Bima Gram Yojana (BGY). Each BGY village has at least 100 households covered by one RPLI policy.

Citizen Centric Services:

  • Post Office Passport Seva Kendras (PoPSK): With the growing need of its citizens for a passport for various purposes, Ministry of External Affairs and Department of Posts mutually agreed for setting up Post Office Passport Seva Kendras (PoPSKs) in post offices to utilise the post office infrastructure and reach for delivering passport services. 426 PoPSKs have been made operational till date, of which 02 PoPSKs opened in 2020 namely (i) Seoni, Madhya Pradesh and (ii) Port Blair, Andaman & Nicobar Island. 7,27,329 applications have been processed through PoPSKs from January, 2020 to November, 2020.
  • Aadhar Enrolment and Updation Centres: The facility has brought convenience to the citizens by way of generating new Aadhaar and updating their Aadhaar cards in case of any change/ mis-match. More than 42,000 Postal Officials/ MTS/ GDS have been trained/ certified to perform Aadhaar operations. The Aadhaar Enrolments are done free of cost. A sum of Rs. 100/- is reimbursed by UIDAI for every successful Aadhaar Enrolment to India Post. Aadhaar Updations are chargeable and a sum of Rs. 50/- is collected from the citizens for every demographic updation and Rs. 100/- is collected from the citizens for every biometric updation.13,352 Post Office Aadhaar Centres have been set up across the country. 99,25,630requests for enrollments / updations have been processed by these Centres from January, 2020 to November, 2020.
  • A total no of 3,43,296 Gangajal Bottles have been supplied for the period from January, 2020 to November, 2020.
  • Digital Advancement of Rural Post Offices for a New India (DARPAN): Carried out 17.41 crores online Postal and financial transactions involving Rs. 23,251/- crores for a period from January, 2020 to November, 2020 through 1.29 lakh Branch Post Offices in the rural areas of the country. More than 1.5 crores transactions per month are taking place through DARPAN devices.
  • PO-CSC (Post Office-Common Service Centres): A convergence of Post Offices and Common Service Centres (Part of CSC e-Governance Services India Limited under Ministry of Electronics & Information Technology) for effective delivery of various citizen centric services is a part of the five-year Vision Document of the Department of Posts. Accordingly,10136 Post Offices are now providing services of Common Service Centres through the Digital Sewa portal of CSC. As on 30.11.2020, 48234 transactions worth Rs. 4.62 Crore were delivered through these Post Offices.
  • There are 100+ CSC Services which are offered through these post offices which include Government to Citizen Schemes(G2C) such as Pradhan Manthri Street Vendors’ Athma nirbhar Nidhi Yojana (PMSVANIDHI), Pradhan Manthri Jan Arogya Yojana (Ayushman Bharat), Pradhan ManthriShram Yogi Maan-dhanYojana (PM-SYM), Pradhan Mantri Laghu Vyapari Maan-dhan Yojana (PM-LVM), The Election Card Printing, E-Stamp Service, and Various e-District Services. Some of B2C (Business to Citizens) Services offered includes Bharat Bill Payment System Bills (Electric, Gas, Water bills etc…), Renewal Premium collection for Life Insurance Policies and General Insurance such as Motor Vehicle, Health and Fire Insurance etc, Third party services such as EMI collections for various loans offered by financial institutions and submission of online application forms for loans and Travel services such as Ticket booking service is available for Flight, Train and Bus Tickets.

Opening of new Branch Post Offices (BOs) in 90 identified Left Wing Extremism (LWE) affected districts in the country: In pursuance of the Ministry of Home Affairs (MHA) Note for Cabinet Committee on Security(CCS), a proposal for opening of 4903 new Branch Post Offices (BOs) in 90 identified LWE districts in the country was under taken. In the first Phase, 1789 Branch Post Offices in Panchayats not having post offices opened in LWE districts across the country, of which 16 Branch Post Offices have been opened from January, 2020 to November, 2020.

Public Grievances:

Centralized Public Grievance Redress and Monitoring System (CPGRAMS): Department of Posts processes complaints registered by consumers of postal services in the Centralized Public Grievance Redress and Monitoring System (CPGRAMS). Streamlining of CPGRAMS was done by mapping over 1.55 lakh Post Offices till the level of Branch Post Offices by intuitive navigation of complaints to the line-end offices for faster resolution. This was done in collaboration with Department of Administrative Reforms & Public Grievances (DARPG) and the new version 7.0 was successfully launched in September 2019. Department of Posts is the only Department selected for the pilot study for the revamping by DARPG. The details of the complaints handled in 2020 upto 30.11.2020 are as under:

S. No.YearComplaints received during the periodComplaints settled during the period% of settlementAverage disposal time (days)
101.01.2020 to 30.11.2020576045693598.8%16
  • Social Media Cell: Social media Cell is an independent entity and deals with the Twitter and Facebook accounts of the Department of Posts. The social media cell monitors the complaints sent to all the Circles on daily basis. The average first response time is approximately 4 hours. The details of the complaints handled in 2020 upto 30.11.2020 are as under: –
S. No.YearComplaints received during the periodComplaints settled during the period% of settlement
101.01.2020 to 30.11.202019780119589699%
  • India Post Call Centre (IPCC): ln wake of the initiatives taken up by Prime Minister to bring transparency and accountability in the Government, Department of Posts established 2ndIndia Post Call Centre with 24x7x365 IVRS (Interactive Voice Response System) facility for the citizens in Patna on 01.07.2019. IPCC is working in the four languages namely Hindi, English, Odiya and Bengali for the convenience of the citizens. 36,72,136 calls were received in IPCC from 01.01.2020 to 30.11.2020.
  • Implementation of Dynamic Queue Management System (DQMS) in Post Offices: Dynamic Queue Management System (DQMS) has been installed in 57 Head Post Offices in the last one year having six or more than six working counters. Overall DQMS have been installed in 340 Post Offices. The Objectives & scope of DQMS are given below:-
  • To reduce waiting time.
  • To increase processing capacity.
  • To reduce miscommunication among customers.
  • To give a comfort level to staff and customers.
  • To monitor customer flow.

Initiatives taken by the Department in the COVID-19 situation:

  • Postal services were identified as essential services during lockdown. The vast network of post offices had been galvanized to respond to the challenges in coordination with State Governments and local bodies. Control Rooms at India Post HQ and Circle (State) HQs were established to manage, receive and respond for immediate needs.
  • Supply Chain: Road Transport Network connecting 56 routes and 75 cities was commenced in April, 2020 utilizing Departmental Mail Vans. The network came handy to delivery essentials, medicines and medical equipment including ventilators, defibrillators, COVID 19 testing kits, masks and PPE kits. Around 36,000 tonnes of material were delivered through postal channels which also include use of Parcel Trains. Supply chain arrangements were also made for farmers to connect their farm produce to markets.
  • Financial Inclusion: During lockdown and initial phase of unlocking more than 33.95 crore transactions valuing around Rs. 7.02 lakh crore were made through POSB accounts. Around 78 lakh POSB ATM transactions amounting to Rs. 2389 crore were made.
  • Instructions issued during lockdown for the ease of customers:
  • Waive off penalty/ revival fee (default fee) in RD/ PPF/ SSA Accounts for the deposits due in FY 2019-20 and April, 2020, till June, 2020.
  • Relaxation in guidelines in respect of PPF/ SSA Accounts for a Single Deposit pertaining to FY 2019-20 till June, 2020.
  • Extension of the prescribed time limit of one month post retirement for retirees, of Feb 2020 to April 2020, to invest in Senior Citizen Savings Scheme (SCSS) till June, 2020.
  • Relaxation in provisions for rebate on RD Advance deposits & default fee for the month of March 2020 to May, 2020 without default/ revival fee, till June, 2020.
  • Reduction in TDS rate in POSB Schemes for the period from 14.05.2020 to March, 2021.
  • Various relaxation under POSB schemes extended till 30.07.2020 instead of 30.06.2020.
  • India Post tied-ups with Indian Drug Manufacturers Association, Director General of Health Services and a number of private firms and online pharmaceutical companies for delivery of medicines from their facilities to hospitals and beneficiaries.
  • During COVID period, Rs. 5200 crore disbursed to 2.5 crore beneficiaries through AePS at the doorstep who were not able to access banking facilities.
  • 31 crore financial transactions enabled during COVID19 period through Post Office and IPPB accounts.
  • Taking initiative in public interest, special features have been added to Post info App for accepting emergent service requests from people. More than 60,000 service requests have been attended by Department of Posts during lockdown.
  • Activated Mobile Post Offices across the country to provide basic postal services, food and masks distribution etc.
  • Free distribution of around 10 lakhs food and ration packets was made to the needy.
  • Launched dedicated Road Transport Network in April, 2020 on 56 long haul routes and connected farm produce of farmers to markets by activating postal supply chain.
  • India Post won India Today Health giri Award for providing the best logistic services during COVID19. The selfless service of the employees of India Post did not go unnoticed!
  • Special Covers, Post Cards and Special Impressions were issued with messages to create awareness about social distancing and to express gratitude to Corona Warriors.
  • A grace period was provided to all the Registered Newspapers from March, 2020 to November, 2020 for printing and posting of their editions as per their convenience.
  • Department of Posts has extended the Postal Life Insurance (PLI) / Rural Postal Life Insurance (RPLI) premium payment period due on March, 2020, April, 2020 and May, 2020 upto 30.06.2020 without penalty/default fee due to outbreak of COVID19.Due to outbreak of COVID19, date for revival of lapsed policies, in which premia have not been paid during the last 5 years, was extended in phases.
  • CPGRAMS Portal: A separate category for ‘COVID-19’ grievances was created on CPGRAMS to address and monitor grievances of the public with regard to their postal needs in the backdrop of the pandemic. 1235 grievances have been resolved within the prescribed timeline of 3 days since the creation of the category i.e. from 30.03.2020.
  • Social Media: Social Media (Twitter handle of India Post) had a mitigating effect in this pandemic by providing immediate relief to the citizens by redressing their concerns in booking and delivering medicines and arranging financial transactions in post offices. 1.54 lakh grievances have been resolved during the period of lockdown.
  • Separate category of COVID 19 Grievances provided on the Online portal. IPPC services over 25 Lakh calls during COVID 19 lockdown.

Miscellaneous:

  • Human Resource Management: The Department has conducted various training sessions and a total no of 92,824 officers / officials were trained for the period from January, 2020 to November, 2020.

Source: PIB

Wednesday, 29 January 2020

GDS - Revised cash conveyance limits for Gramin Dak Sevaks


GDS - Revised cash conveyance limits for Gramin Dak Sevaks

GDS

No.17-18/2018-GDS
Government Of India
Ministry of Communications
Department Of Posts
GDS Section

Dak Bhawan, Sansad Marg
New Delhi - 110 001
Dated:14.01.2020

To
All Chief Postmaster General
All Postmasters General
Director, RAKNPA Ghaziabad
Director, Postal Training Centers
Director of Accounts (Postal)
Addl. Director General, APS Bhawan, New Delhi

Subject: Revision of Security amount to be furnished by the Gramin Dak Sevaks

Sir/Madam
I am directed to invite your kind attention to para 4 of Directorate letter No.6-18/ 2010-PE-II dated 07.05.2010 on the above mentioned subject.

2. The Postal Operation Division vide letter No.24-3/2012-PO Dated 01st October 2018 has revised line limits for conveyance of cash for Gramin Dak Sevaks as Rs.1 lakh (Cash through BPM/ ABPM or Dak Sevak) and Rs.2 Lakh (Cash through BPM/ ABPM or Dak Sevak accompanied by another BPM / ABPM or Dak Sevaks).

3. Taking into consideration of the thrust on digital transactions/ digital payments, other transactions of IPPB and consequent upon launching of India Post Paymant Bank vide their letter No.24-3/2012-PO dated 01st October,2018 Department has carefully examined the issue of revision of Security amount to be furnished by the Gramin Dak Sevaks in view of increase in line limit of cash conveyance and handling of cash by the Gramin Dak Sevak.

4. The Competent Authority has ordered to enhance the security amount to be furnished by the Gramin Dak Sevaks as here under:-


Sl. No.Category of GDSPresent SecurityRevised Security
1Branch Post MastersRs. 25000/-Rs. 1,00,000/-
2Assistant Branch Post Masters / Dak SevaksRs. 10000/-Rs. 1,00,000/-
5. The security will be in the form of Fidelity Guarantee Bond or National Saving Certificates pledged to the Department in the name of the President of India OR in the shape of a Bank Guarantee from any Nationalized Bank.

6. The periodicity of renewal of the Fidelity Guarantee Bond will be once in 5 years' (quinquinnelly). The required premium for 5 years' block may be recovered and the Fidelity Guarantee Bond obtained for full 5 years' block from the recognized Co-operative Credit Society at a time. In case of any fresh engagement in the middle of the block, the Fidelity Guarantee Bond can be obtained from the date of joining of the GDS to the end of the block. The blocks can be fixed uniformly for 5 years. Revised FGBs for the existing Gramin Dak Sevaks will take effect after the expiry of the currency of the existing security bonds, and thereafter the new FGBs have to be obtained for a period 5 years. Meanwhile, for existing GDS, additional FGBs of Rs.75,000/- for BPMs and Rs.90,000/- for ABPM / GDS may be obtained for remaining period of block of 5 years, as GDS has already submitted FGB for Rs.25,000/- by BPM & Rs.10,000/- by ABPM / GDS. After completion of the period, Fresh FGB of Rs.1,00,000/- may be obtained from existing BPMs/ ABPMs/ CIDS.
  • For example, the currency of the existing security bonds is expiring by 31.03.2020, the new FGBs/Security should be obtained for a block of 5 years from 01.04.2020.
  • In case any GDS is getting discharged upto 31.03.2020, fresh FGB need not to be obtained.
  • In case any GDS is getting discharged, within the five years block, the security must be obtained from 01.04.2020 till date of discharge for the balance period only.
  • In respect of new entrants, these orders will take with immediate effect and FGB must be obtained for five years from date of entry.
7. This orders is in supersession of all earlier guidelines on the subject. The contents of this letter may be brought to the notice of all the Divisional Heads in the Circle for strict timely compliance in obtaining the revised security and the periodicity in obtaining the security.

8. This issues with the approval of Competent Authority.

9. Hindi version will follow.

(S.B.Vyavahare)
Assistant Director General (GDS /PCC)
Tel.No.23096629
E-mail: adggds @ indiapost.gov.in
 GDS - Revised cash conveyance limits for Gramin Dak Sevaks

Thursday, 29 November 2018

India Post Payment Bank (IPPB) - Micro ATM


IPPB - Micro ATM

India Post Payment Bank
Project - Micro ATM User Manual
1. Micro ATM
Micro ATM is an Android based application developed to run on handheld device such as Tab / Smartphones with bio metric capability. This application is for User to support customers in doing banking transactions. This will enable field Users to provide services such as customer on boarding, e-­KYC based financial transactions such as Cash Deposit, Cash Withdrawals, Bill payments, Remittances and Non-financial transactions such as Balance enquiry, Account management, Beneficiaries and Standing Instructions.

1.1 Login to Micro ATM
User launches the application and the login screen is displayed. User would be able to login into the application using any one of the two options
Login with User ID + Password,
Login with User ID + Biometric
Enter user id and password sent to User mobile/email after onboarding in AMS
Read and accept the terms and conditions. Tap on the finger print icon and provide fingerprint
Application would validate the fingerprints with Aadhaar database.

After successful authentication, User change password screen will be displayed. Enters default password sent to User mobile/email after onboarding in AMS. Enter new password and confirm new password again and click on change password. Password for the User will get change.

Saturday, 1 September 2018

PM launches India Post Payments Bank - a major initiative towards financial inclusion


Prime Minister's Office
PM launches India Post Payments Bank - a major initiative towards financial inclusion
01 SEP 2018
India Post Payments Bank

The Prime Minister, Shri Narendra Modi, today launched the India Post Payments Bank (IPPB) at Talkatora Stadium in New Delhi. The function was witnessed at over 3000 locations across the country, which were connected to the main event in Delhi.

Speaking on the occasion, the Prime Minister said that through the India Post Payments Bank, banking services will conveniently reach the remotest places in the country, and the people living there.

He recalled that the Union Government had earlier rolled out the Jan Dhan Yojana to establish financial inclusion. He said that today’s launch of IPPB is one more step to achieve this objective. He said IPPB branches have opened across 650 districts today.

The Prime Minister said that the postman has long been a respected and accepted person in the villages. He said the trust on the postman remains, despite the advent of modern technology. He said that the Government’s approach is to reform existing frameworks and structures, and hence, transform them in accordance with the changing times. He said that there are over 1.5 lakh post offices and over three lakh postmen or "grameen dak sevaks" who are connected to the people of the country. Now they shall be empowered with smartphones and digital devices to provide financial services.

Enumerating the benefits of IPPB, he said it will enable money transfer, transfer of government benefits, bill payments and other services such as investment and insurance. He added that postmen would deliver these services at the doorstep. He said that IPPB will also facilitate digital transactions, and help deliver the benefits of schemes such as Pradhan Mantri Fasal Bima Yojana, which provide assistance to farmers.

The Prime Minister said that since 2014, the Union Government has been dealing firmly with the distortions and problems that had arisen in India's banking sector due to indiscriminate loan advances. He said existing loans have been reviewed and a professional approach has been taken with regard to the banking sector. He mentioned other measures such as the Fugitive Economic Offenders Bill, which have been taken to ensure that the guilty are punished.

The Prime Minister said that now Mudra loans worth over 13 lakh crore rupees have been given to the poor and middle class, for creating self-employment opportunities. He said that today, as India achieves its best ever Asian Games performance, and the economy shows excellent growth numbers, the entire country is full of new self-confidence. He said this is the result of the collective efforts of the people. He said today India is not just the fastest growing economy in the world, but also the country that is eradicating poverty the fastest.

The Prime Minister said that 3 lakh "dak sevaks" would be the key to provide financial services to every home, every farmer and every small enterprise in the villages. He mentioned that in recent months, several steps have been taken for the welfare of "dak sevaks" and to meet their long pending demand. These have led to a substantial increase in their salary, he added. He expressed confidence that IPPB shall reach over 1.5 lakh post offices across the country within the next few months.

PIB

Friday, 31 August 2018

PM to launch India Post Payments Bank on Saturday, 1st September


Prime Minister's Office
PM to launch India Post Payments Bank on Saturday, 1st September
31 AUG 2018

The Prime Minister, Shri Narendra Modi, will launch the India Post Payments Bank (IPPB) at Talkatora Stadium in New Delhi on September 1st, 2018.

IPPB-India-Post-payments-bank

IPPB has been envisioned as an accessible, affordable and trusted bank for the common man, to help speedily achieve the financial inclusion objectives of the Union Government. It will leverage the vast network of the Department of Posts, which covers every corner of the country with more than 300,000 Postmen and Grameen Dak Sewaks. IPPB will hence significantly augment the reach of the banking sector in India.

The launch of IPPB marks another significant milestone in the Union Government’s endeavour to take the benefits of a rapidly developing India to the remotest corners of our country.

On the day of the launch, IPPB will have 650 Branches and 3250 Access Points spread across the country. Simultaneous launch events will be held at these branches and access points.

All the 1.55 lakh Post Offices in the country will be linked to the IPPB system by December 31, 2018.

IPPB will offer a range of products such as savings and current accounts, money transfer, direct benefit transfers, bill and utility payments, and enterprise and merchant payments. These products, and related services, will be offered across multiple channels (counter services, micro-ATM, mobile banking app, SMS and IVR), using the bank’s state-of-the-art technology platform.

PIB

Wednesday, 29 August 2018

Cabinet approves Revised Cost Estimate for setting up of India Post Payments Bank Boost to Banking Services at Post Offices across the country

India-Post-Payments-Bank-IPPB

Cabinet
Cabinet approves Revised Cost Estimate for setting up of India Post Payments Bank
Boost to Banking Services at Post Offices across the country
29 AUG 2018
The Union Cabinet chaired by Prime Minister Shri Narendra Modi has given its approval for revision of the project outlay for setting up of India Post Payments Bank (IPPB) from Rs. 800 crore to Rs. 1,435 crore. The additional sum of Rs. 635 crore in the revised cost estimates is on account of Rs 400 crore for Technology Costs and Rs 235 crore for Human Resource Costs.

Details:
  • IPPB services shall be available at 650 IPPB branches and 3250 Access Points from 1st September 2018 and in all 1.55 lakh post offices (Access Points) by December 2018.
  • The project will generate new employment opportunity for about 3500 skilled banking professionals and other entities engaged in propagating financial literacy across the country.
  • The objective of the project is to build the most accessible, affordable and trusted bank for the common man; spearhead the financial inclusion agenda by removing the barriers for the unbanked and reduce the opportunity cost for the under banked populace through assisted doorstep banking.
  • The project will supplement Government's vision of "less cash" economy and at the same time promote both economic growth and financial inclusion.
  • The robust IT architecture of IPPB has been built taking into consideration bank grade performance, fraud and risk mitigation standards and in line with the best practices from payments & banking domain
IPPB services:
The IPPB will provide bouquet of payments/financial services through its technology enabled solutions which will be distributed by the Department of Posts (DoP) employees/last mile agents transforming them from mail deliverer to harbinger of financial services.
The IPPB shall pay incentive/commission to the last mile agents ( Postal Staff and Gramin Dak Sewaks) directly in their accounts for providing IPPB services so as to motivate them to promote IPP8 digital services to the customers.

A part of commission to be paid by IPPB to Department of Posts will be used for increasing the wherewithal of Post office.

PIB

Friday, 24 August 2018

Regarding arrangements and nomination of nodal officers for monitoring of preparations in Circles


Regarding arrangements and nomination of nodal officers for monitoring of preparations in Circles
No. 5-8/2018-PBI
Ministry of Communications
Department of Posts
(PBI Division)
Dak Bhawan, New Delhi
Dated: 23rd August 2018
To,
All CPsG PMsG DPS
All Nodal Officers at Directorate

Subject: Nationwide rollout of India Post Payments Bank - regarding arrangements and nomination of nodal officers for monitoring of preparations in Circles.

The Department of Posts is rolling out 650 branches and 3250 access points of India Posts Payments Bank (IPPB) simultaneously across the country on 1st September 2018. The Hon'ble Prime Minister of India has kindly agreed to preside over the national level launch function which is scheduled at Talkatora Stadium, New Delhi. Several Governors / Chief Ministers / Union Ministers / State Ministers / Member of Parliaments 1 Member of Legislative Assembly and other dignitaries and important personalities will be presiding the launch functions at 650 branches and 3250 access points which are being organized by the Circles across the country. The branch / access points level launch functions in the Circles will precede national level launch function at New Delhi. The combined Minute to Minute Programme for national and branch / access points level function is enclosed at Annexure - I.

The presence of Hon'ble Prime Minister and other important dignitaries / personalities in the branches and access points of IPPB across the country to simultaneously launch DoP's flagship project 'India Post Payments Bank' in 650 branches and 3250 access points will not only be historic in several aspects but will also provide massive outreach opportunity for the Department of Posts and India Posts Payments Bank (PPB) together.

Heads of Circles have been requested by the PBI Division to meticulously organize launch functions and put their best efforts at their disposal to make the simultaneous launch a grand success. The broad guidelines and checklist for organizing the launch events have already been shared with the Circles and Circles are already making adequate preparations accordingly.

Hon'ble Minister and Secretary (Posts) have been regularly reviewing the preparations of launch with HoCs and important suggestions / guidelines are given to Heads of Circles are also given responsibility of taking local level decision to organize the launch rather than waiting for instructions / guidelines from Directorate. The review meetings are being organized at the office of MoSC (I/C) on daily basis to monitor the preparations in the Circles which are currently being represented by PSI Division, IPPB and Delhi Circle. Secretary (Posts) has organized VC meetings with HoCs I PMsG I DPS which were webcasted also for larger audience in last two weeks.

Since the scale of the function is massive, it has been decided by the competent authority to nominate few SAG level officers working in the Dak Bhawan as nodal officers for reviewing preparations of the Circles for branch / access points launches and give Circle wise status update to Secretary (Posts) to appraise the Hon'ble Minister. The name of the officers and name of the Circles for which they are responsible for ensuring organization of successful launch functions is at Annexure -II. The nodal officers will continue to monitor the performance of Circles till the 100 days' rollout targets given to the Circles for customer and merchant onboarding Is successfully over.

The Heads of Circles are requested to liaison with the nodal officer for their Circle and seek support, if any, for the launch of IPPB in the Circles. They are requested to send a daily status update on the list of activities indicated in this letter to the nominated nodal officers by 4.00 pm on daily basis including weekend (25th & 26th August 2018).

The list of activities which are requested to be monitored / reviewed by the HoCs and nodal officers on daily basis is at Annexure - III. The list of activities is non-exhaustive and only indicative. Circle Heads I Nodal Officers are requested make suitable changes in the list, if required for review.
The overall responsibility of successfully organizing launch functions in the Circles rest with Head of Circles. The concerned CPMsG / PMsG / DPS should visit all venues of the branch and access points launch functions personally and physically verify the preparations / arrangement for the launch in terms of

a) Cleanliness post offices I venue where launch function is organized
b) Preparations for filling the venue to capacity including security
c) Coordination with District Administration / Police / Mayor Office / Municipalities
d) Arrangements for broadcast I webcast of national level launch function
e) Dais plan / seating arrangement! Backdrop
f) Placement of hoarding I signage of IPPB
g) Distribution of flyers! leaflets on IPPB
h) Branches are operational and transactions are taking place
i) End Users are adequately trained I retrained
j) Any other arrangement I preparation for safe and successful launch

The responsibility of organizing national level launch function at Talkatora Stadium, New Delhi which will be presided over by the Hon'ble Prime Minister has already been given to CPMG, Delhi Circle. CPMG, Delhi Circle is attending review meeting at the office of MoSC (I/C) on daily basis and reviewing the progress of activities against a checklist. CSMO (IPPB) and his team is supporting CPMG. Delhi Circle for the National Level launch function and will continue to do so till the launch function is successfully over.

Secretary (Posts) will chair review meeting at 5.30 pm In the Board Room on dally basis from 23fd August 2018, to review the preparations of nationwide rollout of IPPB with nodal officers and CPMG Delhi Circle. DG (Post), Member (Technology) and CEO (IPPB) are also requested to attend the daily review meeting chaired by Secretary (Posts) at 5.30 pm in the Board Room.

Since a large number of dignitaries / guests / customers / public would be visiting Post Offices during the launch events which will provide huge outreach opportunity to the Members of Postal Services Board are requested to kindly review their areas of operations / services and take necessary action as well as issue necessary instructions to the Circles, if any. so that opportunity can be appropriately utilized by the Department for improving the image of the Department. Special focus may be given to the Customers and on Cleanliness of Post Offices.

All officers / employees of the Department of Posts and India Post Payments Bank (IPPB) are requested to constructively involve themselves with the launch function to make it a grand success.
This issues with the approval of Secretary (Posts).
(T.Q. Mohammad)
Secretary (PSB) & DDG (PBI)
DOPT, postal orders

Wednesday, 6 June 2018

Cabinet approves Revision in the wage structure and allowances of Gramin Dak Sevaks (GDS) of the Department of Posts


Gramin Dak Sevaks (GDS)


Cabinet approves Revision in the wage structure and allowances of Gramin Dak Sevaks (GDS) of the Department of Posts



Cabinet Decision

June 06, 2018
  • The revision in the wage structure would entail an estimated expenditure of Rs 1257.75 crore (Non-recurring expenditure - Rs 860.95 crore and Recurring expenditure of Rs.396.80 crare) during 2018- 19. 3.07 lakh Gramin Dak Sevaks will be benefitted by this wage revision.
Details:
  • Time Related Continuity allowance (TRCA) structure and slabs have been rationalised. The total GDSs have been brought under two categories viz. Branch Postmasters (BPMs) and other thanBranch Postmasters namely Assistant Branch Postmaster (ABPMs).
  • The present 11 TRCA slabs will be merged into only three TRCA Slabs with two levels each for BPMs and other than BPMs.
  • Introduction of new Time Related Continuity Allowance (TRCA) will be as below:
Minimum TRCA of two types of proposed categories of GDSs as per working hours / levels
S.No.CategoryMinimum TRCA for 4 Hours/level 1Minimum TRCA for 5 Hours/level 2
1BPMRs.12000/-Rs.14500/-
2ABPM/Dak SevaksRs.10000/-Rs.12000/-
  • It is decided to continue the calculation of the ex- gratia bonus by applying the calculation ceiling of Rs.7000 as basic TRCA + DA till such time a new scheme is devised.
  • Arrears for the period 1.1.2016 to the date of implementation will be paid by increasing the basic TRCA drawn during the period by a factor of 2.57. The arrears will be paid in one instalment.
  • Annual increase at the rate of 3% and the same may be given on 1st January or 1st July of every year as the case may be based on the one time written request of GDSs.
  • Dearness Allowance will continue to be paid as a separate component, and also revised from time to time whenever it is revised for Central Government Servants.
  • A new Riskand hardship Allowance has been introduced. Other allowances Viz. Office maintenance allowance, Combined duty allowance, Cash conveyance charges, Cycle maintenance allowance, Boat allowance and Fixed Stationery Charges have been revised.
Implementation strategy and targets:
The revision would result in improving the wages, allowances and discharge benefits of Gramin Dak Sevaks resulting in providing efficient & cost-effective basic postal facilities in the rural area. The proposed increased emoluments will enable him to improve his socio-economic standing.

Impact:
The Branch Post Offices are the fulcrum for provision of Communications and financial services in the village and are located in remote areas. The Post Master has to deal with large sums while making payments to customers; hence accountability is already built into his work. The enhanced remuneration will increase the sense of responsibility. Moreover, with the roll out of the India Post Payment Bank (IPPB), the CDS network is expected to play a key role in the process of financial inclusion of the rural population.

Background:
The Extra Departmental system in the Department of Posts was established more than150 years ago to provide basic, economical and efficient postal services in the rural areas where there was no justification for engaging full time regular employees. One Lakh Twenty- Nine Thousand Three Hundred forty-six (1,29,346) Extra-departmental Branch post offices are primarily manned by Gramin Dak Sevak Branch Postmasters. In addition, Gramin Dak Sevaks other than Branch Postmasters are also working in Branch, Sub and Head Post offices. The main features of the engagement of Gramin Dak Sevaks are that they work for part time ranging from 3 to 5 hours per day and supplement their income from other vocations so as to have adequate means of livelihood for themselves and their families. They remain in service up to the age of 65 years.

PIB

Thursday, 26 April 2018

India Post Payment Banks (IPPB) to come up in 12 districts under Trichy region by September, 2018


India Post Payment Banks (IPPB) to come up in 12 districts under Trichy region by September, 2018
IPPB-India Post-Payment-Banks

IPPB

A total of 12 India Post payment banks would come up in the 12 districts under Trichy postal division including two in the district before September this year, the director of postal services, central region, A Thomas Lourduraj has said. He also revealed that the region had seen a growth of 8.87 per cent during 2017-18 compared to the previous year in overall business.

According to him, 37 payment banks would be established across the state. In an effort to provide banking services to the people, particularly in rural areas, the Union government had announced the establishment of 650 payment banks. He was speaking at a function to declare open the Trichy postal division’s migration to Core System Integration platform. The head post offices, sub-post offices and branch offices would be linked to the payment banks. The banks would provide banking services like savings accounts, payment and remittance services. However, they would not offer loans or credit cards, they said.

ATMs have been established at 24 centres in Trichy region including two in Trichy. In 2017-18, a total of 83,000 applications were received for Selvamagal Savings Scheme from which the postal department had realised Rs 436 crore across the region. They had received 8,168 applications under the postal insurance scheme and collected Rs 92.45 crore as premium during 2017-18. In the case of rural postal insurance, Trichy region received 40,509 applications and Rs 119.41 crore by way of premium, officials said.

Saturday, 10 February 2018

India Post Payments Bank (IPPB) to enable Digital Payments in Post Offices by April 2018


Ministry of Communications
India Post Payments Bank (IPPB) to enable Digital Payments in Post Offices by April 2018
India-Post-Payments-Bank-IPPB

10 FEB 2018
India Post Payments Bank (IPPB) Expansion Programme continues to make brisk progress and a nation-wide roll-out is scheduled beginning April 2018. No decision has been taken to revise the timelines as reported in some sections of the media on Tuesday, 06th February 2018. Once the proposed expansion is completed, IPPB will be providing the largest financial inclusion network in the country, covering both urban as well as rural hinterland with ability to provide digital payment services at the doorstep with the help of Postmen and GraminDakSewaks (GDS). IPPB will also enable more than 17 crore active account-holders of Post Office Savings Bank to make interoperable digital payments including the benefit of NEFT, RTGS, UPI and bill payment services. Additionally, the IPPB will enable acceptance of digital payments across post offices in the country in line with the digital payments initiative of the government.

PIB

Sunday, 7 January 2018

IPPB FAQs: Deputation of DoP staff to India Post Payments Bank

IPPB FAQs:  Deputation of DoP staff to India Post Payments Bank

ippb-faq


FAQs on deputation of DoP staff to India Post Payments Bank (IPPB)
Sl.No.Frequently Asked QuestionResponse/Clarification
1.What is IPPB ? What are its Objectives? How it will operate?(i) India Post Payments Bank Limited ("IPPB") was incorporated as a company on August 17, 2016 under The Companies Act, 2013, with 100% equity from the Department of Posts (DoP), Ministry of Communications, Govt. Of India and as a payments banking company under Section 22 (1) of the Banking Regulation Act, 1949.(ii) IPPB is visualized as a vehicle of financial inclusion that would complement the existing banking, financial services and payments network in the country to improve overall efficiency, accessibility and convenience in delivery of banking services including Direct Benefits Transfer and social security payments. IPPB, as an organization, is designed to leverage the field network of the Department of Posts and is required to carry out its sales and operations through the workforce of the DoP. IPPB will be responsible for designing the products and services, defining the technology and service delivery platforms, undertaking marketing and third-party tie-ups, setting and monitoring the service quality standards, handling customer grievances, managing the risks of the banking operations, and dealing with statutory and regulatory compliances, etc.
2.Why IPPB is looking for positions on deputation/ foreign service/ engagement for DoP?Requirement of positions on deputation/ Foreign Service from DoP to IPPB is based on IPPB’s business requirements, as success of IPPB hinges significantly on its ability to leverage field-level resources of DoP. In this context, it is imperative, especially in the initial stages, that the persons who are acting on behalf of IPPB at the field level, have a strong understanding of DoP as an organization.
3.Which authority has approved the policy of deputation?Board of Directors of IPPB approved the policy of deputation of regular employees from DoP to IPPB, which is also agreed by Postal Services Board.
4.What is the period of deputation? What is the job profile of posts offered ? What are the employment terms and conditions / service rules?Details are available in the Notification released by IPPB.
5.Will there be any relaxation provided in the eligibility criteria?No relaxation will be provided in the eligibility criteria on age, experience and education. Kindly ensure that you fill the correct information. In case, any incorrect information is provided, your application is liable to be cancelled.
6.Can any details of submitted application be modified/ removed/ addedNo. Any changes to the application cannot be made after submission of the application.
7.Whether ASPs can apply for Scale- II ?All regularly appointed ASPs, if they fulfill the eligibility criteria can apply for scale –II position.
8.Whether all PAs will be eligible for deputation?All regular PAs who fulfill the eligibility criteria can apply for scale-I position, irrespective of their present place of posting .
9.Whether officials working in LSG /HSG- II /HSG-I/ Post Master cadre can apply for deputation?All LSG PAs/ HSG-II/Postmaster cadre officials who fulfill eligibility criteria can apply for Scale I.
10.Is the experience of CBS/Sanchay Post mandatory to apply for Scale I?As per Section C of notification at least two years hands on experience is mandatory in POSB CBS/ Sanchay Post operations.
11.Whether all GDS will be eligible for deputation?All regularly appointed GDS candidates meeting eligibility criteria will be eligible.
12.Whether DoP official working in deputation in IPPB is allowed to appear in DoP departmental exams for promotion?Yes, subject to fulfilment of eligibility criteria of that particular exam.
13.Whether reservation is applicable in the selection?Being the deputation posts, rules of reservation are not applicable.
14.Will any model question papers be made available?To be notified in due course of time.
15.Where can I download the Admit card for the examinationAdmit card can be downloaded after the date of examination is announced from www.indiapost.gov.in
16.When will the results be available for the examsResults will be published on www.indiapost.gov.in in due course of time.
Note: The Last date for registration of application has been extended to 15.01.2018
Sd/-
Abhishek Jain
ADG (PBI)
Dated 05.01.2018

Source: India Post

Monday, 27 March 2017

More than 2 dozen companies want collaboration with India Post Payments Bank-Manoj Sinha


More than 2 dozen companies want collaboration with India Post Payments Bank-Manoj Sinha

Government has said that there are many companies who have approached the Department of Posts for collaboration with India Post Payments Bank. Replying to a question in the Rajya Sabha, the Minister of Communications Shri Manoj Sinha said that while the Department is in various stages of discussions with them, decision on formal partnerships will be taken after carefully evaluating the entire value proposition that they propose for the common man. The India Post Payments Bank had launched its two branches in Raipur (Chhattisgarh) and Ranchi (Jharkhand) on 30/01/2017 with basic products and banking services in partnership with Punjab National Bank.

Shri Sinha also said that the Payments Banks are different from regular Banks in the following fundamental ways as per RBI guidelines for Licensing of Payments Banks:

(i) Payment Banks are not allowed to undertake lending activities directly. It can accept demand deposits only that is savings and current accounts and will initially be restricted to holding a maximum balance of Rs. 100,000(Rupees one lakh only) per individual customer.

(ii) Payment Banks cannot accept Non Resident Indian (NRI) deposits.

(iii) The Payment Banks cannot set up subsidiaries to undertake non banking financial services activities.
A list of companies interested in partnering with India Post Payments Bank is attached at Annexure A.

List companies keen to partner with India Post Payments Bank.
1YES Bank
2Union Bank
3Punjab National Bank
4IDBI Bank (Industrial Development Bank of India)
5SBI (State Bank of India)
6Axis
7Bank of Baroda
8IDFC Bank (Industrial development finance company)
9Deutshe Bank
10Barclays Bank
11Citibank
12NABARD (National Bank For Agriculture & Rural Development)
13HSBC (Hongkong and Shanghai Banking Corporation)
14MICRO SAVE
15Allahabad Bank
16Indian Overseas Bank
17Dena Bank
18FIA (Financial Inclusion)
19Kotak Mahindra Bank
20United Bank of India
21HDFC Life (Housing Development Finance Corporation)
22Royal Sundaram
23PNB Metlife (Punjab National Bank)
24ICICI Lombard ( Industrial Credit and Investment Corporation of India Bank)
25ICICI Prudential ( Industrial Credit and Investment Corporation of India Bank)
26Bajaj Allianz Life

PIB

Tuesday, 31 January 2017

India Post Payments Bank will be a game changer for financial inclusion - Manoj Sinha


Press Information Bureau,
Government of India
Ministry of Communications & Information Technology
30-January, 2017 18:27 IST

India Post Payments Bank will be a game changer for financial inclusion - Manoj Sinha
IPPB branches launched in Ranchi & Raipur

IPPB-India-Post-Payments-Bank

Finance Minister, Shri Arun Jaitley and Minister of Communications Shri Manoj Sinha launched the operations of the India Post Payments Bank (IPPB) here today as two pilot branches at Raipur and Ranchi through video conferencing from Delhi.

Speaking on the occasion, Shri Jaitley said that about 650 IPPB branches will be opened by September this year and that will have a multiplier impact as far as banking in India is concerned. He said with IPPB, banking at the doorstep will no longer remain a mere slogan, but will become a reality due to huge postal network in the country. He said that financial Inclusion is critical for the socio-economic development of the country, but there are significant gaps in this area and a large proportion of country’s population remain unbanked or underbanked. IPPB will effectively leverage the ubiquitous post office network with its pan-India physical presence, long experience in cash handling and savings mobilization, backed by the ongoing project of IT-enablement, to bridge this gap in Financial Inclusion.

In his address, Minister of Communications Shri Manoj Sinha has commended the hard work done by the Department of Posts in setting up the India Post Payments Bank and hoped that both organizations will work in tandem to take the benefits of government schemes and financial services that are not easily available in rural areas to customers across the country and to the marginalized population in urban and rural areas alike. He said, the objective of IPPB will be public service rather than promoting commercial interests.

Secretary, Department of Posts, Shri B.V.Sudhakar said that the IPPB is widely expected to be a game changer for financial inclusion in the country as the USP of this initiative is doorstep banking, particularly in the rural areas.

As mandated by the RBI, the India Post Payments Bank (IPPB) would focus on providing basic financial services such as all kinds of payments; including social security payments, utility bill payments, person to person remittances (both domestic and cross-border), current and savings accounts up to a balance of Rs 1 lac, distribution of insurance, mutual funds, pension products and acting as business correspondent to other banks for credit products especially in rural areas and among the underserved segments of the society.

Set up us a 100% Government of India owned Public Limited Company under the Department of Posts, it will open around 650 branches in district HQ locations. All 1.55 lacs post offices including the 1.39 lac of the rural post offices will be mapped to the IPPB branch at the district headquarter and function as access points for IPPB. IPPB will usher in state of the art internet and mobile banking platforms, digital wallets and use innovative and emerging technologies to catalyse the shift from a cash dominant to a less cash economy.

While many other banks and financial institutions are working on the same theme, the USP of IPPB will be its ability to ease access and handhold the adoption of new age banking and payments instruments among citizen of all walks of life through the delivery by postmen and Grameen Dak sevaks, savings agents and other franchisees who will take banking to door steps. IPPB thus aspires to the most accessible, affordable and trusted bank for the common man with the motto - "No customer is too small, no transaction too insignificant, and no deposit too little".

Given 'in principle' approval by the RBI along with 10 other aspirants on 19th Aug 2015, IPPB received the cabinet’s approval on 1st June, 2016 and was incorporated as on 17th Sept, 2106. Today it became the second payments bank to launch its operations. Having got its final banking license from the RBI on the 20th Jan 2017 it has commenced operations in record time of 10 days in partnership with the Punjab National Bank, after obtaining all necessary approvals and registrations from the RBI, NPCI etc.

A commemorative stamp and a logo of the new bank were also launched on the occasion.

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