Poor Condition of CGHS Dispensaries - Lok Sabha
Q&A
GOVERNMENT OF INDIA
MINISTRY OF HEALTH AND FAMILY
WELFARE
LOK SABHA
UNSTARRED QUESTION NO: 1236
ANSWERED ON:09.02.2018
Poor Condition of CGHS
Dispensaries
Tejpratap Singh,Yadav
Will the Minister of HEALTH AND FAMILY WELFARE
be pleased to state:
(a)
whether the Government is aware of poor functioning of
CGHS
dispensaries due to malfunctioning of server, depleted
strength and
absence of doctors/staff, discontinuation of visit of
Medical
specialist, lack of infrastructure and nonavailability
of medicines
daily, long queue of patients, working of dispensaries
in rented
building etc. and if so, the details thereof;
(b) whether the
Government has received a number of such complaints
regarding poor
functioning of CGHS in the country including Delhi;
(c) if so, the
details thereof, dispensary-wise along with the action
taken by the
Government on such complaints so far during the last
three years;
(d)
whether the Government has ever conducted any enquiry/
audit/ study on
the functioning of CGHS facility in the country and if
so, the details
and outcome thereof and if not, the reasons therefor;
and
(e) the other steps taken by the Government to improve
the functioning of CGHS in the country?
Will the Minister of HEALTH AND FAMILY WELFARE be
pleased to state:-
ANSWER
THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND
FAMILY WELFARE
(SHRI ASHWINI KUMAR CHOUBEY)
(a):
Yes; problems of breakdown of internet connectivity,
shortage of
manpower including Doctors/Staff, some CGHS
Dispensaries working in
rented buildings etc. have been brought to the notice
of CGHS.
(b) & (c): Information is being collected and will
be laid on the Table of the House.
(d)
No, Regular inspection of CGHS Wellness Centres is
undertaken by all
the Additional Directors of concerned CGHS cities,
therefore, the need
of separate study was not felt.
(e) Following steps have been taken to improve the
functioning of CGHS in the country:-
(i) Govt. has recently permitted CGHS beneficiaries to
avail OPD consultation from Specialists at CGHS
empanelled Hospitals.
(ii)
The requirement of separate permission letter for
taking treatment at
empanelled hospitals has been done away with once a
specific treatment
procedure has been advised by a Govt. Specialist/CGHS
Doctor.
(iii)
Provision for self-printing of CGHS cards by CGHS
beneficiaries after
it has been verified by Additional Director of
concerned CGHS city has
been made.
(iv) CGHS beneficiaries also have the option to
avail
online appointment system for consulting a CGHS Doctor
and they can
reach the Wellness Centre a little before the scheduled
appointment and
avoid standing in a queue.
(v) Orders have been issued for special
facilities for CGHS beneficiaries aged 80 and above.
They need not
stand in a queue and their medical claims shall be
processed on
priority.
(vi) Provision for online transfer of CGHS cards
of
serving employees has been made in case of transfer to
other CGHS
covered cities without surrendering the card.
(vii) CGHS beneficiaries have the option to avail
facilities from any CGHS Wellness Centre in the
Country.
(viii) CGHS beneficiaries have the option to
obtain medicines upto 3 months in case of chronic
illness.
(ix)
Data cards for internet access have been provided to
CMO I/c of CGHS
Wellness Centres to manage during breakdown of net
connectivity.
Source : Lok Sabha
