Review the Various Pension related issues requiring close monitoring: Minutes of the
Meeting under the Chairmenship of CGA:
No.CPAO/CO-ORD/(107)/2016-17/496
MINISTRY OF FINANCE, DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIK00T -II, BHIKAJI CAMA PLACE, NEW DELHI-110066
Please find enclosed herewith a copy of minutes of the Meeting held on 11th November, 2016 at
11.00 AM at O/o CGA under the chairmanship of controller General of Accounts to review the
various pension - related issues requiring close monitoring by Pr.CCAs/CCAs/CAs for further
necessary action.
Minutes of the meeting held on 11.11.2016 under the chairmanship of Controller General of
Accounts at Mahalekha Niyantrak Bhawan, INA, New Delhi.
A Meeting was held on 11.11.2016 at 11.00 AM under the Chairmanship of Controller General of
Accounts in the Conference Hall 'Swasti' Mahalekha Niyantrak Bhawan, Office of CGA, Block-E,
General Pool Office Complex, INA Colony, New Delhi to discuss pension related issues.
At the outset Chief Controller (Pension) welcomed all the participants. Controller General of
Accounts in his opening remarks highlighted the need for quick processing of pension cases to
avoid delays and prompt disposal of Pensioners’ grievances and advised all concerned CCAs/CAs
that issues regarding pending grievances and delays in receipt of pension & revision cases
from HOOs/DDOs should be raised in the Senior Officers’ Meetings chaired by respective
Secretaries. He stressed that all Pr. CCAs/CCAs/CAs must use their dashboards provided by CPAO
to monitor the disposal of grievances and uploading of lists of retiring employees and
submission of pension cases.
List of participants is at Annexure-I.
Following agenda items were discussed and decisions taken:
1. Agenda Item No. 1-A: Pending cases of revision under OM dated 6th April, 2016: Delinking
of revised pension from qualifying service of 33 years:
It was observed that total 88,550 cases were due for revision. Out of that 61,778 cases were
already revised. However, still 26772 cases (30%) were pending for revision. Out of these
cases, 2551 2 cases (95%) were pending with 9 ministries/ departments i.e. Home Affairs
(23,307), Atomic Energy, Prasar Bharti, CBEC, I&B, Agriculture, HIED, Civil Aviation and
Supply. Vide various OMs issued by CPAO, concerned CCAs/CAs were requested to revise pending
cases urgently. CGA directed to finalize all the pending cases within one month. PAO wise
pendencies were reviewed specifically for MHA & Atomic Energy and they were advised to
regularly review the status with their high pendency PAOs.
Action: All Concerned CCAs/ CAs
2. Agenda Item No. 1-B: Status of revision of pending Pre-2006 pension
cases
It was observed that total 4617 cases of Pre-2006 (1,199 of Pre-2006 & 3,418 of Pre-90)
were pending for revision in civil Ministries/Departments. Highest pendencies pertained to
Home Affairs (963), Atomic Energy (442), CBEC, HRD, and Prasar Bharti. It was informed by the
CCAs/CAs that these cases are pending due to non-availability of required information either
with PAOs or with HOOs & Banks in spite of all out efforts made. Following points
decisions were taken:
(i) CPAO to prepare fresh list of live pending cases on the basis of e-scrolls received which
may reduce the number of pending cases. This list would be provided to the concerned
Ministries/Departments to again review the pendency and check the availability of records. If
records are not available even after this exercise, the certificate of non availability of
records would be furnished by concerned CCAs/CAs to CPAO to enable it to take further
necessary action. If any pensioner represents for revision of his/her pension in future the
same would be revised on the basis of records provided by him/her subject to verification of
the record.
(ii) The above list would also be provided to concerned pension disbursing banks to check the
genuineness of these pensioners on the basis of KYC records available with them and get the
relevant records required for revision for such pensioners. The banks will also be asked to
furnish the copies of life certificates received from these pensioners to CPAO by 15th Feb,
2017.
Action: All Concerned CCAs/CAs, CPAO and Banks
3. Agenda Item Number-2: Delay in receipt of fresh PPOs
It was observed that only 29 percent of fresh PPOs were received in CPAO from PAOs before the
date of retirement of government servants. All the CCAs/CAs present in the meeting informed
that delay in finalizing fresh pension cases is because of late submission of pension papers
by the HOOs to concerned PAOs. However, status of Atomic Energy was quite satisfactory where
85% fresh PPOs were received before the date of retirement. The Joint CA, Atomic Energy
informed that they are regularly reviewing the status of receipt of fresh pension cases with
the department and in case of any problem; they are holding the meetings with senior officers
so that timely receipt of cases in PAOs may be ensured. CGA appreciated the efforts of Atomic
Energy and advised other CCAs/CAs also to take up the matter regularly with concerned
Administrative Authorities i.e. HODs/DOOs/DDOs for receiving the pension cases in PAOs as per
prescribed time schedule and use the dashboards provided under WRPS to monitor the
delays.
Action: All Concerned CCAs/ CAs
4. Agenda Item Number-3: Seeding of Aadhaar
Significant progress was observed in respect of Aadhaar Seeding in fresh PPOs by the
Ministries/Departments as overall seeding percentage had reached 61%. Ministries/Departments
where seeding percent was low were Home Affairs, PPG and Supply. In some
Ministries/Departments, like Health & Family Welfare, HRD, Prasar Bharti and UD seeding
was more than 90%, CCA, MHA was requested to ensure increasing the number of Aadhaar seeding
in fresh PPOs as the low percentage of IVIHA had brought down overall percentage very
significantly. Representative of PPG&P pointed out that low percentage of Aadhaar seeding
in PPG&P was due to low Aadhaar seeding by Director of Accounts, Cabinet Secretariat
(DACS) which uses PAO code of PPG&P but they are not in the administrative control of CA,
PPG&P. On this issue, it was decided that while CPAO may take up the matter with DACS;
PPG&P was also advised to coordinate with DACS to resolve this issue on regular basis.
Most of the CCAs/CAs informed that PAOs are indicating Aadhaar numbers in fresh PPOs wherever
the same is made available by the concerned HOOs and efforts are made to make it 100%.
Action: All Concerned CCAs/CAs
5. Agenda Item Number-4: Web Responsive Pensioners Service:
A. Grievances: Under WRPS, total 570 grievances were received, out of that 375 pertained to
the concerned 15 ministries. Out of these 375 grievances, 70 grievances were replied back by
PAOs to CPAO and 56 settled. 305 grievances were still pending with PAOs. CGA advised all
concerned CCAs/CAs to review the status of pending grievances through WRPS on weekly basis and
settle the grievances in time bound manner. CC (P) also requested CCAs/CAs to regularly review
the pending grievances available under their dashboards under WRPS and ensure not to allow any
pendency beyond 30 days. All the CCAs/CAs assured to regularly review the pending grievances
and take necessary action to bring down the number of pending grievances.
Action: All Concerned CCAs/ CAs
B. Quarterly List of retiring Employees: Lists of only 1734 retiring employees
were uploaded so far by the PAOs of concerned Ministries/Departments. Since annually about 35
thousand of fresh pension cases are received in CPAO, this small number of uploading of lists
showed that still either many PAOs are not uploading complete lists of retiring employees or
not uploading at all.
To ensure the timely submission of list of retirees by the HOOs to the concerned PAOs the
CCAs/CAs present in the meeting were advised to take up the matter with their HODs on regular
basis to get the complete list of retiring employees wherever the same is not being provided
by the HOOs. CGA advised CCAs/CAs to pay special attention to those PAOs where details of not
even single employee has been uploaded so far.
Action: All Concerned CCAs/ CAs
6. Agenda Item Number-5: Discrepancies in the bookie of Expenditure under Pension
grant:
It was observed that there were many discrepancies in the booking of expenditure under pension
grant No.35 in the year-2016-17 (up to 2nd quarter) by many Ministries/Departments i.e.
expenditure in excess of budget, expenditure without budget, misclassification between charged
and voted expenditure, expenditure booked in minus etc. An OM dated 11.11.2016 with details of
discrepancies had already been issued to CCAs/CAs. All concerned CCAs/CAs were advised to
regularly review the booking of expenditure under various heads of pension grant in their
Ministries/Departments with the help of reports available under e-lekha/PFMS and ensure to
avoid any discrepancies in booking under pension grant.
Action: All Concerned CCAs/ CAs
7. During the meeting, CCA, Home Affairs and CA, Agriculture requested CC (P) to organize
workshop for their pension processing PAOs in CPAO on WRPS and various pension related issues.
It was agreed that workshop for PAOs of Ministry of Agriculture would be organized on 18th
November, 2016 and for MHA on 1st December, 2016 at CPAO. Other Ministries were also requested
to work out schedule of workshop for their PAOs in consultation with CPAO.
Action: All Concerned CCAs/CA, CPAO, MHA, Agriculture
The meeting ended with vote of thanks to the chair.
Annexure-I
List of Participants
| SI. No. Ministry/Department | Name of Representative |
1
| CPAO
, | 1. Sh. Sanjai Singh ,CC(P)
|
| 2. Sh. Subhash Chandra, CA
|
| 3. Sh. Davinder Kumar, TD, NIC
|
| 4. Sh. S. P. Sharma, Consultant
|
| 5. Mrs. Krishna Sharma, Sr. AO
|
| 6. Sh. Vijay Singh, Sr. AO
|
2
| Industry |
Sh. Siya Sharan, CCA |
3
| CBEC |
1. Sh. Pradeep Kr. Berwah, CCA |
| 2. Sh. Laxman Ram Kurnhar, Sr. AO
|
4
| MHA |
1. Sh. Rajesh Kumar, CCA |
| 2. Sh. Robin Jain, Sr. AO
|
5
| Urban Development |
Sh. Shyam S. Dubey, CCA |
6
| I&B | Sh. Jeetendra K. Jha, CA |
7
| HRD | Sh. B. K. Agrawal, CA |
8
| CBDT | Dr. Dilip Kumar, CA |
9
| Agriculture |
Sh. Taranjit Singh, CA |
10
| PPG&P |
1. Mrs. Rita Barisal, Dy CA |
| 2. Mrs. Saroj Grover, Sr. AO
|
11
| Atomic Energy |
-Sh. Chetrarn. Singh, Joint CA |
12
| Supply | Sh. S.K. Arya, Sr. AO |
13
| Civil Aviation |
Sh. D.K Saini, Sr. AO |
