Spot Check of Pension Payments by Pension Disbursing Banks

Spot Check of Pension Payments by Pension Disbursing Banks.

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAILWAY BOARD

RBA No.114 /2018

No. 2012/AC-II/21/6 (Part-II)

New Delhi dated 17th October, 2018

General Managers,
All Zonal Railways/Production Units

Sub:- Spot Check of Pension Payments by Pension Disbursing Banks.

Expenditure on Pension accounts has increased substantially due to revision of pension as per 7th CPC. It is therefore necessary that the pension payments made by the banks are monitored closely and the pension debits are checked concurrently to ensure that there are no excess payments and the debits are in respect of bonafide Railway pensioners only. .

Besides internal checks and spot checks of pension payments, a physical verification drive of pensioners may also be launched during November, 2018 like previous years to carry out inspections and verifications of the 'Life Certificate' by pensioners to the banks. A team of staff from Personnel and Accounts department may be deputed for this purpose to visit the banks in their proximity. A suggestive checklist for verification to be carried out is enclosed. A brief report of the outcome of the above verification may be submitted to Board by 15th December, 2018.

S.No.	Bank visited	No. of Records verified	Type of Pension/Family Pension	Discrepancy detected	Remarks

(Anjali Goyal)
Pr. Executive Director Accounts
Railway Board

Deduction of Income Tax at the time of making payment

Deduction of Income Tax at the time of making payment

GOVERNMENT OF INDIA

MINISTRY OF FINANCE

DEPARTMENT OF EXPENDITURE

CENTRAL PENSION ACCOUNTING OFFICE

TRIKOOT-II, BHIKAJI CAMA PLACE,

NEW DELHI-110066

CPAO/IT &Tech/Bank Performance/37 (Vol-II)/2017-18/ 204

09.03.2018

Office Memorandum

Subject:- Deduction of Income Tax at the time of making payment.

It is observed that some of the banks are not following the guidelines of the Income Tax Act regarding tax deduction on pension payments. Pensioners have raised grievances relating to the deduction of income tax at the fag end of the year causing undue financial hardship to the pensioners. Moreover, there is considerable delay in the issuance of Form-16 to the pensioners and in some cases, Form-16 are not being issued to the pensioners.

In view of the above, all Heads of CPPCs are advised to deduct the income tax at the time of each payment itself and issue Form-16 by 31st of May every year and follow the Income-tax guidelines issued from time to time.

(Md. Shahid Kamal Ansari)

(Asstt. Controller of Accounts)

Ph No.011-26103074

Central Pension Accounting Office (CPAO) celebrated its 29th Foundation Day today in the service of the Central Civil Pensioners

Central Pension Accounting Office (CPAO) celebrated its 29th Foundation Day today in the service of the Central Civil Pensioners. 

The Central Pension Accounting Office (CPAO) celebrated  here today its 29th Foundation Day in the service of the Central (Civil) Pensioners. CPAO   (website www.cpao.nic.in) was established on 1st January, 1990; primarily to cater to the needs of central civil pensioners and other stakeholders in the Ministries/ Departments and Banks. The Central (Civil) pensions are authorized through Central Pension Accounting Office (CPAO) functioning under the Controller General of Accounts (CGA).

CPAO is administering the 'Scheme for Payment of Pensions to Central Government Civil Pensioners by Authorized Banks (both Public Sector and some Private sector Banks).  Its functions include, issue of Special Seal Authorisations (SSAs) for pension payments to Authorised Banks, preparation of budget for the Pension Grant and accounting thereof, reconciliation with and performance review of banks with respect to pension payments and disbursements & maintenance of the database of the Central Civil Pensioners etc.

CPAO was created with the primary objective of simplifying procedure and reducing the number of agencies for pension payment and to expedite the process of authorization, revision and transfer of pension through Authorized Banks.  The working of CPAO is fully computerized and it maintains a database of over 12 lakh Central (Civil) pensioners through Pension Authorisation, Retrieval and Accounting System (PARAS). These pensioners are being provided pension related services by the CPAO through more than 70,788 paying bank branches all over the country.

CPAO has Pension Tracking System to check the latest status of the pension processing and SMS facility is also being provided to the pensioners at each stage. CPAO has taken many steps under Digital India Mission like e-Scroll, e-SSA, e-PPO project etc. to reduce the paper movement and creation of digital record of the Special Seal Authorities (SSAs), PPO (Pension Payment Order) etc.  CPAO is also handling the grievances of the Central (Civil) Pensioners through its Grievance Redressal Mechanism which includes Web Responsive Pensioners Service (WRPS) facilitating information to pensioners on pension payments, facility to view and download latest orders and special seal authorities (SSAs) issued by CPAO among others.

 PIB

Recovery of excess payments made to pensioners

Recovery of excess payments made to pensioners

RESERVE BANK OF INDIA

WWW.rbi.org.in

RBI/2015-16/340
DGBA.GAD.NO.2960/45.01.011/2015-16

March 17,2016

The Chairman/chief Executive Officer
All Agency Banks

Dear sir,

Recovery of excess payments made to pensioners

We have been receiving complaints from pensioners stating that the recovery of excess/wrong pension payments are being made in a manner that is not in keeping with the extant guidelines. In this connection, the instructions contained in circular Nos. CO.DGBA (NBS) No.44/GA.64 (11-CVL) 90/91 dated April 18, 1991 and CO.DGBA (NBS) No.50/GA.64 (11-CVL) 90/91 dated may 6, 1991 laying down a uniform procedure in consultation with the controller General of accounts and various non- civil ministries for recovery are reiterated below:

    a) As soon as the excess/wrong payment made to a pensioner comes to the notice of the paying branch, the branch should adjust the same against the amount standing to the credit of the pensioner’s account to the extent possible including lumpsum arrears payment.

    b) If the entire amount of over payment cannot be adjusted form the account, the pensioner may be asked to pay forthwith the balance amount of over payment.

    c) In case the pensioner expresses his inability to pay the amount,the same may be adjusted from the future pension payments to be made to the pensioners. For recovering the over-payment made to pensioner from his future pension payment in instalments 1/3rd of net (Pension + relief) payable each month may be recovered unless the pensioner concerned gives consent in writing to pay a higher installment amount.

    d) If the over payment cannot be recovered from the pensioner due to his death or discontinuance of pensioon then action has to be taken as per the letter of undertaking given by the pensioner under the scheme.

    e) The pensioner may also be advised about the details of overpayment/wrong payment and mode of its recovery.

    The above uniform procedure may be strictly adhered to while effecting recovery of excess/wrong pension payments made to pensioners.

2. As regards the issue of refund of excess/wrong payments to the government, banks may be guided by the guidelines laid down in our circulars Nos. DGBA.GAD.H-10450/45.03.001/2008-09 dated June 1, 2009 and DGBA.GAD.H.4054/45.03.001/2014-15 dated March 13,2015 which have been incorporated in our master circular on disbursement of government pension by agency banks dated july 1, 2015.

Yours faithfully

(Manish Parashar)
Deputy General Manager

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